Posted by Gene Niewoehner on January 18, 2012 @ 11:19 am
You can tell a lot about a company, by taking a quick look at their annual report and website. In today’s economy, it’s the results that count — that’s easy to understand —but leading companies take a more holistic approach to measuring safety. If you can only find results or lagging measures, look elsewhere; the lagging measures are functionally useless when it comes to evaluating a company’s future success. Instead, look for companies that provide results along with proactive or leading measures. When you find one, you’ve likely found a company known for its product or service quality, customer service, productivity and financial success.
There are many ways to measure success, but I believe quality, service, productivity, financial, and environmental, health and safety are all linked through a company’s systems and culture. Break one link, and the company will exper...
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