Live Support

Emergency Management

Our PlantFloor24® remote monitoring and management solution keeps you online all the time with 24/7/365 U.S.-based support via our global operations center and emergency dispatch from any of our 21 U.S. locations. Our experts resolve many issues automatically, without ever needing to call off-duty plant personnel. But if you should ever require direct assistance, simply contact our global operations center for around-the-clock support from our experienced technicians. In emergency situations, we can mobilize and dispatch a field services team to your site within our agreed timeline.

For immediate assistance, please call 888.917.9109.

Our locations include:


Columbia, IL (Global operations center)
Albuquerque, NM
Atlanta, GA
Baton Rouge, LA
Benton Harbor, MI
Birmingham, AL
Charlotte, NC
Chicago, IL
Dallas, TX
Exton, PA
Houston, TX
Los Angeles, CA
Minneapolis, MN
Mobile, AL
Newark, NJ
Pensacola, FL
Phoenix, AZ
Pittsburgh, PA
Portland, OR
Reno, NV
San Francisco, CA